Cookie Policy

Cookie Policy

Donum AI Effective Date: June 14, 2026 Last Updated: June 14, 2026


1. What Are Cookies?


Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the platform.


2. How We Use Cookies


Strictly Necessary Cookies


These cookies are required for the platform to function. Without them, core features like login and account access will not work. These cookies cannot be disabled.


We use a session cookie to keep you logged in during your visit, an authentication token provided by Memberstack to verify your identity after login, and a security cookie to protect against unauthorized requests.


Functional Cookies


These cookies remember your preferences and settings to improve your experience. We use them to remember your language or region settings and your dashboard layout preferences.


Analytics Cookies


These cookies help us understand how users interact with the platform so we can improve it. No personally identifiable information is collected through analytics cookies.


Third-Party Cookies


Some features of Donum AI are provided by third-party services that may set their own cookies.


Stripe sets cookies for secure payment processing. See stripe.com/privacy for details.


Voiceflow sets cookies to power the AI chat interface. See voiceflow.com/privacy for details.


Memberstack sets cookies for user authentication and session management. See memberstack.com/privacy for details.


We do not control third-party cookies. Please refer to each provider's cookie policy for more information.


3. Your Cookie Choices


Accept or Decline


When you first visit Donum AI, you will see a cookie banner asking for your consent. You can choose to accept all cookies, accept only strictly necessary cookies, or manage your preferences by category.


Change Your Preferences


You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.


Browser Settings


You can also control cookies through your browser settings.


In Chrome: go to Settings, then Privacy and Security, then Cookies.


In Firefox: go to Settings, then Privacy and Security, then Cookies and Site Data.


In Safari: go to Preferences, then Privacy, then Manage Website Data.


In Edge: go to Settings, then Cookies and Site Permissions.


Note: disabling strictly necessary cookies will prevent you from logging in and using the platform.


4. Cookie Retention


Strictly necessary cookies are kept for the duration of your session or up to 30 days.


Functional cookies are kept for up to 1 year.


Analytics cookies are kept for up to 13 months.


Third-party cookies are retained as defined by each provider.


5. Updates to This Policy


We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the date at the top of this page and, where appropriate, displaying a new cookie consent banner.


6. Contact Us


If you have questions about our use of cookies, please contact us:


Email: info@donumsport.com